Assets are not loading properly

NoriLi

i tried to search something, it loaded for maybe 3min, then the page loaded with broken HTML

the whole page is broken. it's scrollable, that's how i found the feedback link. it takes that long to load every time. i turned off the dark mode extension to check that's not it.

i have no idea what changed to make it break. i didn't do anything.

not break

Luis

NoriLi Hi, did this only happen this one time, or you're facing this issue anytime you use Kagi?

NoriLi

this is what it looks like zoomed out as far as possible, so you see what the rest of the page looks like.

Vlad

This looks like you were not able to load assets (css/images) from our CDN. Is it reproducible?

cristiano2lopes

I have been hitting this 3 or 4 times a day lately on Safari. Very annoying and disruptive.

Problem 1: Css not loading
Problem 2: Page is not usable without css

I would never had thought about 2 if 1 never happened.

cristiano2lopes

LuanPhan

Hi @cristiano2lopes,

Sorry for the inconvenience. Can you reproduce the issue again? I am looking into it, and it needs your support. Also, giving us the returned status code of the CSS URL should be very helpful.

cristiano2lopes

LuanPhan

Yes unfortunately this keeps happening and it's becoming very annoying to the point I probably nee to stop using kagi as it's affecting my work

LuanPhan

Hi @cristiano2lopes, I'm sorry again, and thanks for reproducing; we're investigating it. I'll let you know if there are any updates.

LuanPhan

Hey @cristiano2lopes, in the meantime, could you try disabling IPv6 to see if it makes a difference? Thanks!

bert

Iirc in the past I could fix this by disabling iCloud private relay.

drboone

It's not necessarily just CSS. Right now, I'm unable to get search results because key javascript files aren't loading due to CSP problems.

Firefox 115.11.0esr, the nojs search.

pixel

drboone

Hi there,

From your post you mention that you are using nojs search, but you are hitting the /search endpoint (which is the js enabled endpoint).

I see you are using NoScript, which is probably blocking the loading of said scripts.
Ideally the <noscript> tag from our site should kick in and redirect you to /html/search but for some reason when disabling scripts using NoScript, it does not do so (from my testing, at least).

So I would at least try either disabling the extension for Kagi, or using the /html/search page instead.
As for the redirect not working, we can look into that at least and see what the deal is there.

LuanPhan

Hi @drboone , is the issue consistent on your end?

drboone

pixel Yes, I wasn't thinking very clearly last night. I used to get redirected to the html search automatically, and I don't seem to any more. NoScript is installed, which may give me a workaround for that.

That actually raises another question. On another machine, at one point I was offered a version of the Kagi plugin (Firefox) that seems to go directly to the /html/search instead of adding the redirection. Is there a way to configure that behavior? I can't find that anywhere now. Would be a nice addition to the plugin.

I did update the Kagi plugin yesterday on the machine I reported above, and the problem ensued, so correlation at least.

Value7609

I can't see the Assistant Icon

Console Output:

EDIT: Seems to be working again for me