Assets are not loading properly

rainfallwaterfallweb

Nothing is loading for me on Firefox. At least kagifeedback.org works tho.

LuanPhan

Hi, I can see a message at the bottom left that says "Transferring data from kagi.com...". It indicates that data is being transferred. Are you still experiencing the issue from your end?

rainfallwaterfallweb

LuanPhan I had to refresh Firefox for Kagi to start loading properly again. Only the favicon is loaded.

fenstamaker

Hi! I've have also been getting this error too for the past day. Nothing on Kagi loads. It seems related around the domain https://assets.kagi.com. This has been happening in Firefox on both macOS and Windows. Firefox will eventually timeout; I've attached a screenshot of the Developer Console. I've also tried running a curl command directly on one of the asset files and it fails to connect to assets.kagi.com. Sometimes things do spontaneously resolve and I'm able to access Kagi but then will start failing within a minute or so. I'm assuming it's a DNS thing?

fenstamaker

fenstamaker
Wanted to provide an update, it turns out this was an ISP issue. Seems like there was a problem with my ISP that affected connecting to AWS CloudFront, which I saw assets.kagi.com uses when trying to debug this. A few other sites were also not loading and they were all using CloudFront. Anyway, my ISP resolved problem and now I can access Kagi again!

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