The new Safari extension 2.0 does not work

andreagrandi

Vlad I just noticed that I was using the “wrong” extension (but it looks the same as the new one, so not really my fault :/ ) I see 2.0.2 available for the extension I uninstalled.

Please make the old and the new one distinguishable in App Store, to avoid this kind of confusion.

I will give the “new” one a try and let you know.

Vlad

andreagrandi We delisted the old one to prevent confusion.

nexus7556

I've tried both the new and old and have double and triple checked my settings however about 50% of the time I end up at the other search engine and not Kagi. This is on iOS 17.2.1 on iPhone 15 Pro. Please let us roll back to a working version of the extension.

ajimix

I'm using the new extension, version 2.0.2 on iPhone 15, iOS 17.2.1 with Duckduckgo as default and all settings correct, and the issue is still there. Most of the time works but then eventually stops working and I need to restart Safari

nompan

Vlad

Happy to help, of course. My phone is iPhone 15 Pro. OS is 17.2.1. I’m running Kagi 2.0.2.

Queries can be anything, and I type them into the address bar. I’ve attached a screenshot of my Kagi extension settings. The Kagi app is set to ddg. I’ve tried giving the extension access to just ddg as well as all sites. I’ve also tried Bing and Ecosia (and set the Kagi app accordingly).

Let me know if there’s anything else I can provide to help. I’ll try to make a video when I get a chance.

nompan

@Vlad

Also… If I force quit Safari, searches then go to Kagi. But, if I do something else and come back later, searches go back to ddg. Perhaps that’s why you’re not seeing the issue. It seems to work sometimes upon a fresh installation or a force quit. You may need to leave and come back to Safari to reproduce it. (Btw, I do like Orion, but I need it to work in Safari.)

Is there any chance you guys could roll the extension back to v1 and put v2 on TestFlight to sort this out? 🙂

TheBOT

This is true, v2.0.2 is broken, please let us use v 1 again thanks.

andreagrandi

So, I removed the old extension, I installed the new one (with 2.0.2 version) and did the configuration again, giving the right permissions to Kagi extension (as you can see from the screenshot), but I just did a search and I landed on DuckDuckGo website (which was my previous default).

I tested this from an iPad Air with latest (17.2) OS

P.S: I did read all the thread and I understand your intention was to make the Safari extension better, but unfortunately it’s not the case yet. Aside from not working as expected, it’s even more complicated to configure (with the engine in Kagi settings which must match the default engine in Safari settings etc..) but I understand from permissions perspective it should be an improvement. My only suggestion is to maybe test it (with opt-in in Test Flight) a bit more before releasing a new version, to avoid disruption

Vlad

andreagrandi

My only suggestion is to maybe test it (with opt-in in Test Flight) a bit more before releasing a new version, to avoid disruption

We did do that with a group of 20 testers but for various reasons we did not run into these problems while testing. The nature of the bug (extension initially works and then gets unloaded by Safari after "some" time) has probably contributed to this being missed. I would assume that the many testers we recruited for this from Kagi community also use Orion by default and have switched back to it after initially confirming everything is OK (this was the case with myself).

What we are doing now is getting the code ready to be open sourced so that we can get comunity involved with it as well.

Vlad

Just to note that after 24h with 2.0.2 on my iOS phone the extension stil properly redirects to Kagi.

Does anyone have any idea what may be happening here?

Dustin

I woke up this morning to find that my iOS searches were no longer redirecting again. Even by removing and granting permissions, I could not get it to activate. I uninstalled and reinstalled the Kagi app and it is working fine for the time being.

I will check again in an hour.

Vlad

Dustin That is so frustrating to hear.

CrunchyFritos

Vlad I for one appreciate these changes to the extension, especially the narrower permissions required for it to operate. That’s a meaningful improvement in my book, and it speaks to the care the Kagi team takes to address even potential privacy and security concerns. Kudos 👏👏👏

Talran

I also had issues with address bar search not redirecting on iPad after force killing/having Safari tombstoned for memory. Apologies if this is addressed elsewhere. I’m running around a lot today and haven’t totally caught up but I wanted to post in case it can be at all useful.

Since I did the following, I’ve had no issues.

Follow step 6 in the Kagi extension app. But more specifically:

While it was misbehaving, manually go to Kagi.com.
Make a search.
Click the puzzle piece extension icon.
Pick to allow the site.
Got a popup to allow while using or always. Picked always.
Then I got a follow up popup that asked me if that should be for all domains or just Kagi. I picked all domains. (Even though I had picked All Websites - Allow, in the extension settings at an earlier step)

This was on iPad Pro 2022, latest iOS, where I had the most issues.

I also removed and reinstalled the new app once to make sure I didn’t have any settings buried somewhere that I left in a bad state without realising. So I don’t know if you can maybe set something that might interfere with the flow I saw above.

Dustin

I can confirm that after roughly an hour of the phone being idle, the extension appears to be inert again. There seems to be something going on when the system or even perhaps Safari is "snoozed"?

I just did the same steps as @Talran to go to kagi.com, enable the extension for all websites and Kagi searches again work. I can make a dozen searches without any issue whatsoever.

andreagrandi

I tried to completely uninstall the extension. I reconfigured it from scratch.

When I did the first search it worked perfectly.

Then I kept using my iPad, I came back to Safari to do another search and this time it went to DuckDuckGo instead of Kagi 😓

kagi-user

Same problems here. Newest iOS on iPhone 15. Old extension worked 100% reliably.

When I click the kagi extension inside of safari it seems to work again for a short bit.

TheBOT

Is the solution to allow it on all websites?

user41

TheBOT

No, it is not. I tried.

awu

I am still having issues on 2.0.2. This time I cannot seem to fix it. I’ve killed Safari, disabled and re-enabled the extension, and it still doesn’t work. I just haven’t re-installed it. I understand that this was tested before release but in my opinion at this point there are enough users having issues to justify rolling it back while ironing out the issues. I am a full-time Safari user and would gladly volunteer to be a TestFlight tester.

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