Unhide website result upvote/downvote/feedback mechanism

alltheseas

What currently happens

When I search for a phrase, Kagi returns results. However, it is not immediately apparent how I can upvote, or downvote a particular result, to train Kagi on my preference.

There is a way to provide feedback to Kagi if I want none, less, or more results from a particular source, and this feels and is hidden. I suspect that this friction by design significantly reduces result upvote/downvote/feedback.

This is a missed opportunity to spin the flywheel of customer feedback.

Suggestion

Make providing feedback as easy as hitting the "like" button on any mainstream consumer app - YouTube, Facebook, etc. The like button should always be visible immediately adjacent to a search result. Examples:

YT
FB

Ideally, similar to Stackoverflow, there is:
1) a upvote button
2) a downvote button

Mockup

Below are a couple mockups, where I have revealed the upvote/downvote buttons from their current hiding spot.
A) thumbs

B) arrows

Hypothesis

By removing the cloak of the upvote, and downvote buttons, this simple UI change will increase results upvote/downvote/feedback by an order of magnitude.

In turn, this will make Kagi more valuable to the Kagi enjoyer, and possibly to other Kagi enjoyers.

Upvoting, and downvoting, unlike advertisements, is always opt-in.

User Flow

1) user searchs for a phrase
2) user sees results
3) user upvotes results, or user downvotes results

Hanbyeol

If implemented, I'd prefer an arrow shape, more specifically, no borders at all.

alltheseas

Hanbyeol what do you think:

Vlad

In general the main obstacle to implementing this is that it makes search results more cluttered. We coulld potentially show it only on hover.

Also arrows are not enough to specify 4 distinct states we recognize (pin/prefer/lower/block).

Inviting more discussion.

alltheseas

Vlad consider:

1) surface upvote/more, and downvote/less arrows (as/similar to displayed in mockup above)
2) keep pin, and block options in current hidden drawer

nichu42

I'll keep it short: While I appreciate the thoughts, I'm happy with the current procedure.

Hanbyeol

alltheseas

I think it would be better to use a simple grayish color than icons with colors

alltheseas

Hanbyeol

alltheseas

Ok, this design looks nice to me.
I'll wait a bit to see what others think, as not everyone likes having extra buttons.

maurs

alltheseas This arrow style rubs me the wrong way so to speak. I immediately think "Oh move this row up and down"

I'd kind of prefer something subtle and in-line with the results... probably below. There is already one button in the upper right with a menu and that's exactly the correct number of obvious button/widget/icon/things in this context.

Might be a good opportunity to create a ..subtle widget or context bar, or some (eh not my favorite) hover area.

I'm really clutter adverse, and in-line with the results (and subtle) seems like less of an unintentional attention grabber. This is a preference control, not contextual information. Don't make it jump out at you, your eyes can hunt for it when you need to find the control.

gladiator2339

Just to be clear: this is for user-specific rating, correct? Because if not, it should be opt-in/out, both the UI and the user collaborative rating system as a whole.

alltheseas

gladiator2339 do you currently upvote, or downvote features on kagifeedback?

Paying Kagi user individualized result feedback can be both valuable to the individual, and the paying Kagi community.

gladiator2339

alltheseas

do you currently upvote, or downvote features on kagifeedback?

I do. But this feature is definitely not for everyone. Some level of bias is unavoidable but this can make things really biased. It's pretty safe to say that most of the Kagi users are very WEIRD. They'll likely downvote/upvote controversial topics based on such biases. This should at least be opt-out, ideally opt-in feature. I am very much not against this feature, just saying that this should not be forced.

It's very different from listening to customers and letting us, as customers to affect other's opinion.

calm-tea6189

I agree the interface for raise/lower could be more discoverable and easier to use, but for me this is not a major issue because I've already figured it out. For the community, I expect the OP is correct it would increase use of the feature.
That said, I think the value of a "upvote/downvote" button on individual results is more/different than just the raise/lower concept for a given source.
The OP commented on "training", and this evokes to me the possibility of telling Kagi "this specific result was great/terrible" without saying "always show me more from this source".
It is not clear to me the right way to leverage this data across users. In some sense it would be nice to benefit from the rest of the community's insight, but of course I probably disagree with many of them so there is value in keeping it all separate. As Gladiator2339 suggests, maybe there should be an opt-in/out structure associated.

alltheseas

maurs

Can you draw a napkin sketch to visually communicate what you mean?

As context I did not invent the arrows to the left of the results - this is via StackOverflow, where upvoting & downvoting play a key role in direct customer feedback.

A professional UI/UX review would be useful. Not sure if Kagi has such a resource.

maurs

alltheseas

Ah-ha! I think that the double arrow thing finally came to me:

https://www.reddit.com/media?url=https%3A%2F%2Fexternal-preview.redd.it%2FvxyF5bfpUr8oznFgfgbHluixpHZ-Z6mlCHJcmhfCK4s.png%3Fwidth%3D1080%26crop%3Dsmart%26auto%3Dwebp%26s%3D08cd1610c4c34bc7cf84b6b14cac9be80cd34458

maurs

Yes. Let me think for a moment I might be able to come up with a something-close example.

I think that I've run into that close-together double triangle concept a couple of times over the years, and it's either been a tap tap tap to move the item up and down, or maybe a touch-drag in the "double arrow area". This may just be my own very subjective opinion....but I do know it's due to experiencing a similar ... widget(?) in the past. I also do a lot of data things so i have a very "rows of data"-centric perspective.

is anyone going to get upset if i paste screenshots from adjacent products?

alltheseas

another option

maurs

alltheseas

This one sort of bugs me because of the implied emotion. Am i voting happy and sad? Maybe I am...i'll have to think this through.