Password reset not working

Unclbreinconnu

Steps to reproduce:
Use the password reset link. I never received the mail after trying several times several hours apart (I checked my spam folder)

Expected behavior:
Receive a mail with instructions to reset the password

System info:
Linux + Firefox

Vlad

Unclbreinconnu Was not able to reproduce this, the email came right away to gmail. Is your email provider blocking us (email is from admin@sys.kagi.com)?

Unclbreinconnu

I had no problem when you sent me a mail a few days ago and I still face the same issue with "admin@sys.kagi.com" added to my contacts. Or is there a way I could change my contact addresse ?

Vlad

Unclbreinconnu No, but you can create a new account using same invite code.

laiz

Done @Luis
This was most likely a user configuration error / caused by some niche email provider. The password reset link arrived instantly when I tested it a minute ago.