Clicking "save" after adjusting soft/hard limit in billing leads to "We haven’t found anything." page

chris_20017

Steps to reproduce:
Open https://kagi.com/settings?p=billing.
Adjust your soft/hard limit (or don’t do anything)
Press the save button.
https://kagi.com/accounts/limits opens, stating "We haven’t found anything."

Expected behavior:
Feedback on successful saving the settings

Debug info:
Firefox, macOS, Germany Europe West

z64

Hi chris_20017 ,

Currently can't reproduce this - could you help provide a few more details?

In the console in Firefox, upon pressing Save you should see in the console or Network tab that it is making these two requests; a POST to /accounts/limits, followed by a GET /settings that brings you back.

Can you confirm if its making these same exact requests?

(Ignore that it says stage.kagi.com in my screenshot instead of kagi.com)

chris_20017

These requests are not happening.

(Moderator edited image out)

z64

chris_20017 Thanks. It seems that your browser isn't making the request correctly for some reason - is it possible that any extensions you are using might be interfering?

If you could try using the form in a clean session without any extensions enabled, that would help us be sure.

chris_20017

I disabled all of them, to no avail.

z64

chris_20017 Hm, ok. Thank you for trying.

Unfortunately myself or anyone on the team has been unable to reproduce, including on the same browser/OS. I'm currently unsure what would be a good next step to get more info.

The good news is we are removing this section, as we plan to shift to $10 for unlimited searches soon, so this may be moot. If you need to adjust it in the meantime, possibly try in another browser?

We will continue to monitor this ticket in case anyone else is able to reproduce / bring more details. Do let us know if it happens with any other form on the site.