Failure to translate Italian word to English UK

madhatter

I tried to translate "micette" from Italian to English UK via translate.kagi.com in Firefox. It mistranslated it initially to "kitten". It ought to say "kittens" instead.

Then, I selected the option to get "Best" translation and it was stuck saying "Translating" for quite a while (felt like a couple of minutes or more).

Eventually I see this at the bottom of the page: "An error occurred during translation (SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

This is the URL: https://translate.kagi.com/?from=it&to=en_gb&text=micette%0A%0A%0A&quality=best

I refreshed the page in the browser and it gave me the same error again after a couple of minutes or so.

Four things:

Initial (Standard level) translation should give the correct meaning for a simple and not uncommon word
That failing, best translation should give us the correct translation
And it should definitely not take more than a handful of seconds (which too seems excessive) for translating a single word
And this kind of a use-case (single word) should "just work" and not timeout or fail in any other manner

EDIT: My apologies: I just noticed that there is a separate thread for "Kagi Translate Feedback" and I should have posted it there instead.

RoxyRoxyRoxy

CC @Giorgio

Giorgio

Best translation shouldn't fail anymore, and micette should be correctly translated into english 🙂

As for n.3 (translation taking a long time for a single word), we do some trickery for best translations where we use the definition and other sources as context to improve translation accuracy. This causes translations for short words/best mode to be quite long, it's now something you can disable in settings: