Farewell, Kagi

Kagibeh

This is my final post in here, as I'm officially giving up on Kagi.

I made up my mind a few months ago when I searched for "NFL Schedule" and got a 24-year old angelfire site (even had no clue angelfire still existed) as #1 result. Checked google, but nope, it was Kagi alone that made this happen.

Kagi has many problems, but at the end of the day, it's not the glitches as such, but the wrong priorities, inhererent hypocrisy and ignorance that break the deal for me. What sticks out most is the fact that Kagi claims to be privacy oriented, but to report any issues, you need to post your searches out in the open, for the world to see. This has been pointed out many months ago, reasonable suggestions have been made, but at the end of the day Kagi staff just didn't care enough to implement a solution.

Search results are continuously tanking. The most blatant problem is that, months ago, Kagi has started showing results for multiple search terms that actually omit some of the terms, just like Google does. But when Google patronizes you, they will at least do it transparently so you know what's going on. Kagi doesn't find this necessary, even though providing search results that are actually relevant is its main selling point.

Surely it would help to report the long list of search that went wrong - but I forgot, no place to report it without having your search privacy thrown out of the window. Plus, if the stuff you already reported never gets dealt with anyway, why bother. At some point, bad decisions come back to bite, and then it all falls apart. It almost seems like Kagi is a deliberate project of self-sabotage.

And so there comes a time when all you can really do is shrug and walk, which is exactly what I am doing. I wish everyone good luck.

Dustin

Always vote with your wallet. That's the language of goods and services.

Luis

Hey @Kagibeh, we're very sorry to hear that and hope you'll reconsider.

Regarding your points,

The most blatant problem is that, months ago, Kagi has started showing results for multiple search terms that actually omit some of the terms.

I haven't personally encountered this issue in my searches, though I’ve seen some user reports about it. From the examples shared with us, debugging and identifying actionable steps for this can be challenging. If you could provide specific examples, it would help us investigate further.

What sticks out most is the fact that Kagi claims to be privacy-oriented, but to report any issues, you need to post your searches out in the open, for the world to see. This has been pointed out many months ago, reasonable suggestions have been made, but at the end of the day Kagi staff just didn't care enough to implement a solution.

You can always email us at support@kagi.com if you'd prefer not to use the feedback forum. It's true that we’ve had internal discussions and even a proof of concept for anonymous search reports, but that comes with a cost of implementation and we haven't prioritised that effort yet.