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showPopover seems to be a fairly recent api, available in Firefox releases after April. Not untypical that e.g. Debian releases, are a bit behind, iirc.

It can most likely easily be fixed by adding a polyfill (https://github.com/oddbird/popover-polyfill).

Although it is nice to use recent js APIs, I think it would be beneficial to support some later versions of browsers. At least be very clear about what you support. Ideally telling users when they are on unsupported browsers/versions.

https://caniuse.com/mdn-api_htmlelement_showpopover

I would expect older iOS devices to struggle with this as well. And not all iOS users can upgrade.

I guess assistant is relying a lot on client side js, while search is not. I’ve seen several threads on similar problems.

    Merged 4 posts from Kagi assistant error on Firefox Linux.

      Ever since Kagi Assistant became the new AI interface, I haven't been able to load the interface on my desktop. Buttons do not work, typing a query and pressing enter just makes it disappear into the void. I've cleared cache many times and tried private browsing mode. OS: Debian 12.7, Browser: Firefox 115.15.0esr (64-bit)



      I expect the interface to load correctly.

      • Luis replied to this.
        Merged 1 post from Kagi Assistant does not load correctly.
          12 days later

          Opening kagi.com/assistant with minimised left panel leads to text overflow. See screenshot.
          Browser: Firefox 115.15.0esr (64-bit).

          Text should not overflow.

            EDIT: I thought this report was related to another one but it doesn't seem to be the case.

            Could you please share which browser you're using?

              Hi Luis, I'm using Firefox 115.15.0esr (64-bit).

                legeana to resolve this problem, I recommend updating your Firefox ESR version to the latest available. After the update, you should no longer encounter this particular issue

                    I saw a better suggestion to use https://kagi.com/v1_assistant instead.
                    I don't have an option to upgrade Firefox right now, thank you. Feel free to mark this bug as a duplicate.

                      Merged 7 posts from Minimised left panel leads to text overflow.
                        6 days later

                        Debian stable-security repos started shipping Firefox 128 ESR on October 2, so those of us using Firefox from Debian stable can now use the new assistant after a system package upgrade. It works for me!

                        I agree with others in this thread that a mature web engineering org will have a legible browser support policy. Kagi may not be there yet, and that's fine. When you do get there, I hope you'll include Firefox ESR (according to Mozilla's release policy).

                          I tried opening the link to the Assistant in MenubarX browser on my mac (which offers an easy way to access instantly with a shortcut, great for fast browsing or pinning a small window)

                          Anyways, the Ai Model selection keep Loading, but it never loads, and my History Threads aren't shown

                          I did try "deleting site data" in the browser, I also tried changing the User Agent & Window Size, but nothing works.

                          FYI, I did use MenubarX successfully in the past with ChatGPT, Claude, & Perplexity.

                          I expected site to load correctly, so I can use it.

                            Merged 1 post from Can't load the Assistant in MenubarX Browser (MacOS).

                              Hello everyone, we are addressing these compatibility issues. We will keep you updated in this thread.

                                a month later

                                I'd like to offer up a plea... this is to Luis, David.... and to all the other truly esteemed development folks at Kagi:
                                Since this Firefox Version 115ESR page rendering issue is still being 'addressed', any chance I could get you to consider extending the 'Sunset' date for this V1 page:
                                https://kagi.com/v1_assistant?mode=7&sub_mode=2
                                ... from (YIKES!!!!) tomorrow (Nov 12, 2024), to a date further out into the future...
                                This way, while you continue to address the backwards compatability issue, I can continue to use this page, for my AI queries, on my work Windows 7 PC, which has Firefox 115.17.0ESR installed (adn where they won't let me install other browsers).
                                I'm on bended knee, begging at this point! Please, and...
                                Thanks!
                                🙂
                                Chris

                                • Luis replied to this.

                                  cmart
                                  On my home computer, which is Windows 10, I upped to 128ESR, and so for that PC, voila problem solved! But here, on my work PC, it's all about Windows 7 (which... hey... it's still a great OS, even though end of life and all that). 128ESR and Win7 (unlike Hostess and Kids)... just don't go together. So, I'm pretty much depending on the V1 assistant while Im' at work. And thus, I really don't want to see that "Sunset" happen to the V1 assistant page...

                                      NOVALLY we will extend the deadline until we resolve support for older browsers