QR code login not working

mattfusf

I am logged in on my iPhone (running iOS 17.5.1), but when I scan the QR code on my PC, I get the confirmation screen on my phone. When I tap continue, however, I get 403 FORBIDDEN on my phone and nothing happens on the PC side.

pixel

Hi there.

We should have a fix for this going on within the next day or two so I'll post again when that happens.

If you or anyone else reading has experienced this, it would be good to know:

Does this happen consistently? (e.g. every time you click Continue it gives a 403)
Is it specific to one platform/device? (has anyone experienced this on Android, or another separate device?)

Thanks!

mattfusf

Thanks for getting back on this. This happen consistently for me on my iPhone. Interestingly, I just tried it with Firefox on Android and it worked to sign in on my Mac.

pixel

Just as an update, we deployed a fix for this so it should hopefully not happen anymore.

Please comment on this thread if it does happen again, otherwise thanks for the report!

mattfusf

Thanks! I was able to use it earlier today