Forum lens not showing any results oftentimes

Luis

gladiator2339 Hello! Yes, unfortunately I can't reproduce this issue (trying from the same server).
Does this happen every time you conduct the first search using the "forum" lens, or does it occur with other lenses as well?

Also, are the high latency values exclusive to when you use lenses?

gladiator2339

Luis

Hi,

Fortunately, this is no longer an issue as I was testing for few more times(originally only happened with Forum lens, btw)

But thinking that this was an ongoing issue for few months I hope you give this a short check!

gladiator2339

Okay I had to reopen this feedback because it happens again and more frequent than ever before..

as you mentioned, high latency is exclusive to lens, especially forum lens. All the other lenses, including custom ones, work just fine at one go. Forum lens however does not work at first/second try or even not at all.

It's really frustrating yet I have no way to reproduce this reliably. If there is something I can do I'll be glad to.

edit:

This is not dependent on search query
This does almost every single time I use forum lens.

Stat info follows:

Status: 
Connected to: ASIA-EAST
Network latency: 350ms

This gets fixed itself, mostly after second try
This does not get fixed by itself when the same query is given, assuming because of caching
I'm accessing from South Korea. This is not dependent on specific network.

Luis

gladiator2339 Thank you for the information. We will investigate further and provide updates in this thread.

gladiator2339

It wasn't proper, continuous test but Forum lens seems to be working at the first try again for some time now. I will continue to give updates on this matter if anything happens again. Thank you!

Luis

@gladiator2339 are you still experiencing issues when using lenses?

gladiator2339

Luis No. It works better than ever. Thanks for checking though!

gladiator2339

Okay this is happening again 😥

Exact same thing with even more search time apparently...

gladiator2339

@Luis Any update on this? This happens again and much more frequently 🙁 exactly the same thing with same conditions...