Safari extension broken on iOS 17.5

dino

astronaut are you on iOS 17.5? Please confirm your iOS version and device model. Also share language and region config, so we will try to reproduce this issue locally.

astronaut

dino I’m on iOS 17.5.1, iPhone 14 Pro Max, Language Danish, and Region Denmark.

dino

astronaut can you please try allowing kagi.com (extension uses a content-script specific to kagi.com) in extension preferences, like in screenshot

astronaut

dino I allowed kagi.com, and the extension works great now. Thanks!

Cpz66

dino

I ran into a similar issue on iOS 17.4.1 starting this morning - each time I searched, I was redirected to the login page. When I tried logging in, I got a 403 code (even without a VPN). But when I went right to Kagi.com, I was still logged in and could search. I tried both the App Store and test flight versions.

Changing the extension settings to “allow” for Kagi.com resolved the issue for me too.

Neagrammata

Hello,

After I updated to 2.2.4, the extension doesn't work correctly for me anymore. I use iOS 17.5.1.

Everything is set and configured as outlined in the posts above.

When typing something in the address bar and hitting return, I get one of the following:
-the Kagi login page (despite being logged in)
or
-the Kagi search results page, BUT with the results of the last successful search

I also tried installing the test flight version, but get the same results.

Thank you for any pointers.

Vlad

Neagrammata Can you reinstall the extension please?

dino

Neagrammata can you please ‘allow’ kagi.com in the extension settings

Neagrammata

Vlad I did reinstall multiple times. And I just reinstalled after rebooting the phone. Sadly the problem persists.

Sometimes it works for a couple of searches and then the last search keeps showing up again.

Also tried removing all website data, rebooting and reinstalling.

One thing I noticed is that kagi.com is in the permissions list even after reinstalling. Not sure this is by design or a bug. duckduckgo.com is gone and needs to be added again.

kickdaddy

Cpz66 same exact issue for me. Makes it almost unusable.

iOS 17.5.1 Kagi extension 2.2.4

dino

Neagrammata we use a content-script for kagi.com and that’s why it’s in the list, as content-script also requires access to the host. Allowing this will fix login page issue

kickdaddy

Neagrammata tried reinstalling extension as well - no dice. Had to disable Kagi for now

Neagrammata

dino Unfortunately my settings already are exactly like the ones you posted. kagi.com is and has been enabled. The behaviour is still erratic.
I also did try disabling all other extensions, but it didn't help

Ron

The extension doesn’t work at all for me. It just goes to whichever default engine I’ve chosen. I’m on a 2018 iPad Pro running 17.5. It was working until i upgraded Stop The Madness to its pro version. I’ve turned it off but the problem persists.

dino

Ron are you using latest extension version 2.2.4? if yes, try opening extension popup to check if this have enough permissions. Please let us know if still not fixed

aberkvam

Running 2.2.4 on iOS 17.5.1. It almost completely fixes my issues. With the old version, it was a 50/50 chance if I’d get Ecosia or Kagi. (Reloading a couple of times would usually “wake up” Kagi.) Since upgrading to 2.2.4, I’ve only seen Ecosia once. I was on cellular and getting particularly bad signal so the web was painfully slow. One search gave results in Ecosia. Shortly after, it worked as normal.

dino

We are working on this, and will try to ship a fix before Monday.

Neagrammata

dino Thank you!!!

Igak

Still goddamn broken, always asking for login no matter what, or redirecting to the last search.

The core idea behind Kagi is solid but your software engineering is some of the worst I have seen in a decade and believe me, I have seen shoddy software. You don't test shit. You just churn out crap.

astronaut

Igak Did you give the extension access to both the default search engine website and kagi.com? I had issues before too, when I only gave the extension access to my default search engine, but after giving it access to kagi.com, it worked great!

Vlad

Igak Please judge the quality of engineering on our own products: Kagi Search and Orion Browser. We should not be held responsible for things that are out of control.

For the record, order of events:

Apple limits the scope of search engines in Safari
We spend significant resources building Safari Extension
Apple launches iOS 17.5 that breaks it (along with many other extensions, read here https://forums.developer.apple.com/forums/thread/750330)
We scramble to fix this and release a patch. We test it for several days before releasing it. (there is balance how many days to do that because people on 17..5 have a broken extension). See this thread.
After wider release we learn it is broken for some people like you. It is incredibly hard to debug this so we are continuing to guess-fix this and rely on reports from our users (thank you)

I understand you are frustrated, and so are we. We want to be in the business of creating world's best search, not patching an extension.

Things you can do:

Send feedback to Apple asking them to include Kagi

https://www.apple.com/feedback/safari.html

Start using Orion browser (by Kagi) with Kagi Search built in and enjoy a smooth Kagi ecosystem experience
https://apps.apple.com/us/app/orion-browser-by-kagi/id1484498200

(yes, we built an entire browser because how bad this problem is)

If you are using the extension, make sure you have the latest version from the App Store, and make sure that you allowed 'kagi.com in extension settings.

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