DO NOT SERVE RUSSIAN CONTENT TO UKRAINIAN PAYING USERS — OR WE LEAVE.

Markus

DO NOT SERVE RUSSIAN CONTENT TO UKRAINIAN PAYING USERS — OR WE LEAVE. NO REVENUE, NO BUSINESS. IS THAT UNDERSTOOD?

Kagi search is returning the Russian-language version of pages (/ru/) to Ukrainian users when a Ukrainian-language version (/ua/) exists on the same site.

Example:

Kagi returned: ibis-gear.com/ru/ekipiruvannia/kurtki/...
Should have returned: ibis-gear.com/ua/ekipiruvannia/kurtki/...
This is unacceptable. Ukrainian paying users should never be served Russian content. For any multilingual site, Kagi must default to the Ukrainian version for users in Ukraine.

Fix this now, or Ukrainian users will leave. No users = no revenue = no business. Is that understood?

DO NOT SERVE RUSSIAN CONTENT TO UKRAINIAN PAYING USERS — OR WE LEAVE. NO REVENUE, NO BUSINESS. IS THAT UNDERSTOOD?

marc-eu

Markus
Maybe you could ask it in a neat way and not in such a clumsy rude way? Taking such a tone and threatening to leave wouldn't make any impression on me personally, but I'm not Kagi.

So my kind suggestion would be: reformulate your bug issue in a normal, informative and friendly way. I'm sure Kagi isn't aware of this problem and they're going to solve it.

Kotsucoder

Was the aggression really necessary?

It costs nothing to assume good faith. If it were my project, I’d close any bug report with this tone without considering any of it.

mb

There are a lot of people in Ukraine who speaks Russian.

I guess you'd want an option for selecting the language for the search results, besides the region?

But, it seems to me that you'd prefer if the Russian speaking population in Ukraine can't use Kagi... ☹️