I've come across another minor bug but this time, I don't really wish to report it in detail: If I tap on reverse languages in Android app, it messes up the selected languages on both sides.
I found no other proper subject/category under which to place it. So, I'll leave some notes here and hope that is alright.
My goal is to just leave a few notes now as I will end my subscription soon but not right away so as to minimise the chance to map my user on this forum to the user on Kagi services.
I really like the stated principles of Kagi and the core of the products are good. I also like having this forum to be able to provide direct feedback and/or bug reports. I've been a subscriber for a while and have encouraged many I know to be subscribers as well.
However, of late, my net discontent has overshadowed the net contentment from using the services. It's nothing big but the small irritants happen to be things that I encounter frequently.
On the Android app, I can't copy links from search results. I can't do anything with them, in fact. I can only tap them to send them to the default browser. This goes counter to my experience with links on other apps that I use. So, it's a frequent irritation. The translate app has the bug above. The assistant has no clear visual demarcation between user input and the assistant output. If you scroll, you can't quickly identify these blocks. If that has been fixed, I haven't been able to see a message about it on the forums, in the multiple threads about it. So, I'm just using my custom CSS and tampermonkey script which has some minor usability issues of its own. For a long time, the currency conversion widget did not show the € symbol and would show EUR34.83 or something like that. I only recently discovered that it's fixed because I had formed a habit of going to another search engine for a quick conversion. I ended up distrusting these widgets and was using other search engines for simple things like "current time in SOME_PLACE_HERE" because I felt that the output on Kagi might be incorrect (didn't trust the quality of widgets). Searching for shops selling something and selecting the country in the drop down at the top, would sometimes give completely irrelevant results. In translate if the page is set to translate from A to B but you paste content in language B on the left, it does not auto-reverse the translation setting to go from B to A.
Now, these are small things but the impression they give is that these "simple things that should just work" don't work sometimes and I end up reaching for other search engines often. Obviously when I'm paying what is a notable sum for me and yet hesitate to use a service, then something is wrong here.
The experience is alright on the desktop but on Android, I seldom use it nowadays. I've come across a few other niggling issues in the recent days but have no motivation to report them either because these other issues I mentioned above persist for so long already. For some things, there is no response at all - even if one were to say "sorry, we know about this but we can't fix it until X months", it's at least something . Now it gives an impression of "It's alright if these things are broken and we don't care about these reports. We have bigger things to worry about". At times, I even wondered if there's any respectable level of testing done on the Android app before it's sent to the users.
I was quite pleased with the antiquated style of homepage shown on the 1st of this month. It made me smile. However, on the other hand, I also felt "I wish they had used some of this time and effort to fix many of the basic things which are broken".
Perhaps it comes off as a long rant. However, I don't leave with animosity - just disappointment. I stay with an open mind and hope that eventually I can come back to the fold later when these products are a bit more mature.
What did you expect to happen?
Describe the desired functionality.
That basic things work and work in idiomatic way.
