Steps to reproduce:
- Visit https://kagi.com/
- Type
?
- Nothing happens
Expected behavior:
The shortcut help window should open.
(I wouldn't necessarily expect it to open at the home page, but it does say right there that it's available "anytime" — that may not be true on every Kagi page, but it should certainly apply to the one the tip resides on!) 
Debug info:
Orion, macOS, US East